- a004P000013Vh46_Potter Randall 911 - APR2021 - OTT
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9-1-1 Tips

  • Dial 9-1-1 from somewhere safe. If you are calling to report a fire, get out the burning structure before calling.

  • Try to stay calm & speak clearly.

  • Give the 9-1-1 operator  your location:

  1. Address- St, Ave, N, S, E or W

  2. Cross streets

  3. Landmarks

  4. Give the 9-1-1 operator your phone number.

  5. Describe what type of help is needed:

  6. Police/Sheriff

  7. Fire

  8. EMS/Ambulance

  9. Answer all questions.

  • Do not hang up until the 9-1-1 operator tells you it is okay to do so.

Non-English Speaking Callers 9-1-1 speaks your language! When a non-English speaking caller uses 9-1-1, the 9-1-1 operator has the ability to add on an interpreter through the use of Language Line, which offers translations in more than 140 languages.

A non-English speaking caller may hear a short conversation in English and some clicking sounds as an interpreter is added to the 9-1-1 call.


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